Dec 2, 2018
I was traveling to Sweden to speak at Dynamics 365 Saturday in Stockholm when I started realizing that there were a few situations in Microsoft Dynamics 365 where there were a couple of ways to approach them, but I always defaulted to one way versus the other, sometimes perhaps even going against Microsoft or Industry Best Practices.
I wrote down a list of 10 situations or functionalities that accomplish the same task and I got together a group of CRM MVPs and outstanding professionals to discuss which one they prefer and why.
If you are an Dynamics 365 Pro or practitioner, listen in to what 5 CRM MVPs have to say about these items:
- Real-time vs. Background workflows
- Power BI dashboards vs. Dynamics 365 dashboards
- Dynamics 365 for Outlook client vs. App for Outlook
- Regular/Web vs. Unified Interface
- Power Platform and CDS vs. 3rd party Integration tools
- Dynamics 365 for Marketing vs. 3rd party Marketing Automation solutions
- AppSource vs. Google/Bing search
- Microsoft Portals vs. VoC surveys or 3rd Party web forms
- PowerApps vs. Dynamics 365 for Mobile
- Editable grids vs. Classic grids
Guests - CRM MVPs:
Gustaf Westerlund: https://twitter.com/crmgustaf
Chris Huntingford: https://twitter.com/TattooedCRMGuy
Jonas Rapp: https://twitter.com/rappen
Antti Pajunen: https://twitter.com/anttipajunen
Humberto Fernández-Morán: https://en.wikipedia.org/wiki/Humberto_Fern%C3%A1ndez_Mor%C3%A1n